If you are not 100% satisfied with our homemade potato salad, simply return the unused portion in the original container with the label on the lid within 3 days of purchase, and we will happily replace the salads or give you a refund. If 25% or more of the food has been consumed or removed, we CANNOT issue any exchange or refund. If the food has been discarded we CANNOT issue a refund. Please understand that we do NOT accept returns on special orders of salads. Thank you.